Items where Author is "Puspita, Verenanda Dewi"
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Thesis
Puspita, Verenanda Dewi (2022) PENERAPAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) DALAM MENINGKATKAN KUALITAS LAYANAN TERHADAP KEPUASAN PENGGUNA. Undergraduate Thesis thesis, UIN Raden Fatah Palembang.