HUBUNGAN PROFESIONALISME KERJA DENGAN KUALITAS PELAYANAN PUBLIK PADA PNS DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA PALEMBANG

Sari, Mayang (2022) HUBUNGAN PROFESIONALISME KERJA DENGAN KUALITAS PELAYANAN PUBLIK PADA PNS DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA PALEMBANG. Undergraduate Thesis thesis, Universitas Islam Negeri Raden Fatah Palembang.

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Abstract

ABSTRACT Name : Mayang Sari Study Program/Faculty : Islamic Psychology/Psychology Title : This study aims to determine the relationship between work professionalism and the quality of public services for government employees at the Population and Civil Registration Office of Palembang. The research subjects were 43 employees. Data collection used the work professionalism scale and the public service quality scale. This research uses correlational quantitative method with Pearson's product moment analysis. The results of the study revealed that there was a positive relationship between Work Professionalism and the Quality of Public Services for employees at the Population and Civil Registry Office of Palembang City. This is evidenced by the value of the correlation coefficient r = 0.840 (p <0.01), meaning that the higher the Professionalism of Work, the higher the quality of public services. Keyword: Work Professionalism, Quality of Public Services

Item Type: Thesis (Undergraduate Thesis)
Uncontrolled Keywords: Profesionalisme Kerja, Kualitas Pelayanan, Work Professionalism, Quality of Public Services
Subjects: 300 Ilmu sosial, Sosiologi dan Antropologi > 360 Masalah dan layanan sosial > pelayanan sosial
100 Filsafat dan Psikologi > 150 Psikologi (Umum)
300 Ilmu sosial, Sosiologi dan Antropologi > 300 Ilmu Sosial (Umum)
Psikologi > Psikologi Islam
Divisions: Fakultas Psikologi > 73201 - Psikologi Islam
Depositing User: MAYANG SARI 1643500060
Date Deposited: 21 Aug 2023 01:10
Last Modified: 21 Aug 2023 01:10
URI: http://repository.radenfatah.ac.id/id/eprint/26969

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