PENGARUH USABILITY LAYANAN MANDIRI DALAM SISTEM PEMINJAMAN DAN PENGEMBALIAN KOLEKSI TERHADAP KEPUASAN PEMUSTAKA DI UPT PERPUSTAKAAN UIN RADEN FATAH PALEMBANG

Diani, Rindra (2023) PENGARUH USABILITY LAYANAN MANDIRI DALAM SISTEM PEMINJAMAN DAN PENGEMBALIAN KOLEKSI TERHADAP KEPUASAN PEMUSTAKA DI UPT PERPUSTAKAAN UIN RADEN FATAH PALEMBANG. Undergraduate Thesis thesis, UIN Raden Fatah Palembang.

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Abstract

ABSTRACT Name : Rindra Diani NIM : 1930403044 Fakultas : Adab dan Humaniorah Study Program/Year : Library Science/2023 Thesis Tittle : The Influenceof Self-Service Usability in Lending Systems And Collection Returnson User Satisfactionat UPT UIN Raden Fatah Palembang Library xxi+127 p +Attachment This thesis discusses the influence of self-service usability in the collection lending and return system on user satisfaction. The aim of this thesis is to find out the use of self�service in the system of borrowing and returning collections and to find out the influence of the usability of the system of borrowing and returning collections on user satisfaction at the UPT Library of UIN Raden Fatah Palembang. This type of research was carried out quantitatively with a descriptive approach. Data collection techniques in this research were carried out using observation, questionnaires and documentation. The data analysis technique uses descriptive analysis, hypothesis testing for both variables, normality test, linearity test,correlation coefficient (r) and determination coefficient (r2) analysis, and simple linear regression analysis. The respondents in the research were 380 readers. The results of this research were that the tcount value was 2.469 > ttable 1.966 so that it could be concluded that variable which means that the influence of the independent variable (Usability) on the dependent variable (User Satisfaction) is 50.0%, and the regression coefficient is positive, so it can be said that the direction of the influence is positive. Where the results found in this research are in line with the theories used in this research. Keywords: Usability, Self Service, User Satisfact

Item Type: Thesis (Undergraduate Thesis)
Subjects: Adab dan Humaniora > Ilmu Perpustakaan
Divisions: Fakultas Adab dan Humaniora > 71401 - Ilmu Perpustakaan
Depositing User: RINDRA DIANI 19304033044
Date Deposited: 27 Dec 2023 01:28
Last Modified: 27 Dec 2023 01:28
URI: http://repository.radenfatah.ac.id/id/eprint/33706

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